This was the background to EDP taking Dialogue with Stakeholders as one of its Principles of Sustainable Development, and in relation to which it has made the following general commitments:
> Ensure open and transparent relations of confidence with the different stakeholders;
> Establish channels for stakeholders to have a voice and integrate their concerns;
> Report economic, environmental and social performance in a credible and impartial manner.
The process of stakeholder identification is the result of two distinct and complementary approaches:
> Relevance to the company, based on the control and minimisation of the various business risks, especially reputation, operational, regulatory and commercial risks;
> Evaluation of the impacts that business activity has on specific segments, measured through consultation with the local population and, additionally, from contacts instigated externally.