Training requires commitment and combined efforts on the part of the different members of the Group.

The fulfilment of this commitment is based on the following principles:

> Individual development - everyone's participation and dedication in the acquisition of individual skills, making the most of available opportunities and resources.

> The organisation's responsibility - proactive responsibility of everyone in the work organisation in order to guarantee access to the right training for acquiring skills

> Alignment with the business -training plans and processes suited to the business units' needs and in line with the Group's strategies

> Knowledge management - maximising the organisation's human wealth

> Sharing with society - encouraging cooperation with the communities to which the Group belongs with a view to sharing resources, improving knowledge and fostering innovation.